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Working with the ZOEN Scheduling System

We've created the ZOEN Scheduling System based on insight and feedback from our teachers. It represents a fundamental change in the way teachers showcase their availability and manage their online music lessons. It also provides students with the opportunity to schedule lessons instantaneously - without having to wait for a response from the teacher.

 

The Scheduling System has 5 distinct advantages:

  1. Students can select and purchase a specific lesson time from your posted availability - you will know immediately that you have a lesson booked in addition to the exact date and time of the upcoming lesson.
  2. Students will not leave the website unfulfilled (not knowing if they will hear back from the teacher). They will have a confirmed, scheduled lesson. 
  3. You will receive genuine requests from better qualified students. The system is designed to reduce the number of false leads by requesting students to commit to a scheduled time-slot in advance (and before they're asked to sign-up for a ZOEN account). All new sign-ups are asked to include a note to the teacher detailing their musical interests. You also have the option of canceling a booking if you feel that the interest expressed is not genuine.
  4. The system eliminates the need for multiple email communications between student and teacher before they can arrive at a mutually convenient date/time. You will now be able to focus on music and learning-related questions rather than scheduling!
  5. New, revamped teacher profile pages facilitate one-click access for students to make lesson bookings and payments (see image on the right for a sample). Students can instantly see your availability and make a booking without waiting to hear back from you.

 Sample Teacher Profile page (click to enlarge)

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Sample Teacher Profile with Scheduling on the top right. Click to enlarge.

Key features:

  1. Simple, easy-to-use interface allows teachers to set up and manage their schedules and availability within minutes!
  2. Customize your 'lead time'. Set your earliest lesson availability (advance notice period) to suit your needs. Our system can handle minutes, hours or days.
  3. Set 'Blackout Dates'. Your schedule recurs weekly by default. We have created 'Blackouts' to help you manage your availability over special periods (vacations, appointments etc.). The system automatically informs you of any conflicting lesson bookings while creating Blackouts.
  4. Calendar integration with Google Calendar, iCal, Outlook and most commonly used calendar applications.
  5. Automated email alerts for students (30 minutes before a lesson)
  6. Automated teacher email notifications to help you manage your teaching, billing and schedule:
          - At the beginning of every week
          - Daily, outlining your upcoming bookings 
          - Weekly summaries of lessons, payments etc.

 Scheduling Solution page (click to enlarge)

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Teacher Scheduling Page. Click to enlarge.

Next steps:

  • Setup your schedule
  • Setup and manage your Blackouts

Questions? Click here to send us an email.